PAIA Manual
SoftIT Pty Ltd's Promotion of Access to Information Act (PAIA) Manual in accordance with Section 51 of the Promotion of Access to Information Act, No. 2 of 2000.
Table of Contents
1. Company Overview
SoftIT Pty Ltd (Pty) Ltd is a leading software development and technology consulting company specializing in scalable web applications, mobile solutions, and enterprise software platforms.
Company Details
Registration Number: [Company Registration]
VAT Number: [VAT Registration]
Industry: Software Development & Technology
Established: [Year]
2. Purpose of PAIA Manual
This manual is compiled in accordance with Section 51 of the Promotion of Access to Information Act, No. 2 of 2000 (PAIA). The purpose of this manual is to:
- Facilitate access to information held by SoftIT Pty Ltd
- Ensure compliance with PAIA requirements
- Provide clear procedures for requesting information
- Protect confidential and proprietary information
- Maintain transparency in our operations
3. Contact Information
Information Officer
Physical Address
[Physical Address]
[City, Postal Code]
South Africa
4. How to Use PAIA
The Promotion of Access to Information Act gives you the right to access information held by SoftIT Pty Ltd, subject to certain limitations. To request information:
Important Note:
A detailed guide on how to use PAIA is available from the South African Human Rights Commission. This guide contains information on how to request access to information from private bodies.
Complete the prescribed request form
Submit form with required fees
Receive response within 30 days
5. Categories of Records
SoftIT Pty Ltd holds various categories of records in the ordinary course of business. The following categories of records are available:
Corporate Records
- Company registration documents
- Memorandum and Articles of Association
- Annual financial statements
- Board resolutions and minutes
Operational Records
- Service agreements and contracts
- Software development documentation
- Quality assurance procedures
- Client project records
Human Resources Records
- Employment policies and procedures
- Training and development records
- Health and safety documentation
- Organizational charts
Financial Records
- Accounting records and ledgers
- Tax returns and compliance documents
- Banking and financial statements
- Audit reports
6. Request Procedures
Fees Structure
The following fees are applicable for PAIA requests (as prescribed by regulation):
- Request fee: R50.00 (if applicable)
- Access fee: Variable depending on format and volume
- Search and preparation fees may apply
- Reproduction fees as per prescribed rates
Grounds for Refusal
SoftIT Pty Ltd may refuse access to information on the following grounds:
- Protection of personal information of third parties
- Commercial information of third parties
- Confidential information of third parties
- Safety of individuals and protection of property
- Records privileged from production in legal proceedings
Processing Time
SoftIT Pty Ltd will respond to PAIA requests within 30 days of receipt of a properly completed request form and payment of applicable fees. This period may be extended by a further 30 days in certain circumstances.
Need to Submit a PAIA Request?
Contact our Information Officer for assistance with your request or to obtain the prescribed forms.